Shipping policy

SHIPPING
Your purchase will be delivered Monday through Friday. An order that has been submitted on a public holiday will be processed the next working day. Delivery will be made to the shipping address indicated on the purchase order. We cannot be held responsible for any delays caused by third parties, customs clearance processes or strikes. All the packages will be shipped by Swiss Post.

RETURNS & EXCHANGES
You can return the goods within 14 days of receiving them for either an exchange or a refund. We shall not accept any returned items that have been damaged, and which are not in their original packaging with all labels and tags still attached. The return of goods back to us will be at your own expense (not refundable) and responsibility. We recommend that you send them by a “signed for service” and keep proof of postage. To return goods, you need to indicate on the outside of the parcel RETURNED GOODS and attach the original invoice to the package to avoid additional charges. All refunds will be made to the credit card or paypal account used during the payment transaction.